MRH Paving Privacy Policy
MRH Paving (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, contact us, or communicate with us by phone, email, or text message.
1. Business Information
MRH Paving
Ohio, United States
Phone: (440) 867-4766
Email: mrhpaving@aol.com
2. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Property address and project location
- Service requests and project details
- Communication preferences
- Payment and billing information (when applicable)
- Information submitted through our website forms, contact forms, or text messages
3. How We Use Your Information
We use the information we collect to:
- Provide paving, asphalt, sealcoating, repair, and related services
- Schedule appointments and estimates
- Send quotes, invoices, receipts, and project updates
- Respond to inquiries and customer service requests
- Improve our services and customer experience
- Comply with legal obligations
- Communicate with customers regarding requested services
4. Text Messaging Communications
By providing your phone number, you consent to receive text messages from MRH Paving related to:
- Appointment confirmations and reminders
- Estimate scheduling
- Project updates
- Customer service communications
- Billing and payment notifications
Message frequency may vary based on your interactions with us.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at (440) 867-4766.
5. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information with trusted service providers that help us operate our business, including:
- Customer relationship management (CRM) platforms
- Payment processors
- Scheduling and communication service providers
- Website hosting and technology providers
These providers are authorized to use your information only as necessary to perform services on our behalf.
6. Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except vendors and service providers that support our business operations and messaging services.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Privacy Rights
You may request to:
- Access the personal information we maintain about you
- Correct inaccurate information
- Update your contact information
- Request deletion of your information where permitted by law
To make a request, contact us using the information listed above.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
MRH Paving
Ohio, United States
Phone: (440) 867-4766
Email: mrhpaving@aol.com
